It is important to us that you agree to your personal data being processed. In this privacy statement we will provide you with comprehensive information about the data processing methods we use. And you then decide whether you wish your personal data to be processed.
When we refer in this privacy statement to the processing of your personal data, we mean any form of handling of your personal data. This includes, for example:
- the collection,
- storage,
- management,
- use,
- transmission,
- disclosure or
- deletion of your personal data.
1. How do we protect your personal data?
We have procedures to maintain the security of your personal data and to protect your session data and personal data against unauthorised or illegal processing and/or against unintentional loss, modification, disclosure or access. Nevertheless, you should always be aware that the transmission of data over the Internet and other electronic means entails certain security risks, and that we cannot give any guarantee for the security of data that are transmitted in this way.
2. How long do we keep data for?
We keep your personal data for as long as we consider necessary or reasonable to comply with the applicable laws, or for as long as this is necessary for the purposes for which they were collected.
3. What rights do you have in respect to your personal data?
You have the right to assert your data protection rights at any time, and to obtain information about your stored personal data, to rectify, add to, object to the processing of your personal data, or demand the deletion of your personal data.
4. Who is the owner of the data collected?
We are obliged by law to notify you of the name of the owner of the data collection which includes your personal data. The owner of the data collection is Fondation Le Cadratin, Route de Peyres-Possens 29, 1062 Sottens, Suisse.
5. When do we collect your personal information?
We collect your personal data whenever we are in contact with you. There are many kinds of situations in which we are in contact with you. For example, we collect your personal data under the following circumstances:
- When you purchase our goods or services via our website;
- When you use, or communicate with us via our website;
6. Which personal information do we collect?
Firstly, we collect personal data which you make available to us. Secondly, we collect personal data which are automatically or manually recorded when you contact us, for example:
Data about you:
- Name and first name;
- Date of birth and age;
- Gender;
- Home address;
- Delivery address;
- Invoice address;
- Telephone number(s);
- E-mail address(es);
- Online customer account information (including date of opening, user names, profiles);
Data relating to customer activities
- Purchasing information (including date of purchase; time of purchase; type, quantity and value of the products and services purchased; shopping basket; cancelled shopping basket; payment method used; paying agent; purchasing history);
- Customer service information (including product returns, complaints, delivery information);
- Session dates with reference to visits to our website (including duration and frequency of visits, language and regional defaults, information about browser and computer operating system, Internet Protocol addresses, search terms and search results);
7. Why do we process personal data?
We may process all or some of your personal data for one or more of the following purposes:
7.1 Purposes of processing in connection with our products and services
- Supply and sale of our products and services;
- Handling of orders, including sending of order and dispatch confirmations, delivery confirmations, delivery and invoicing;
7.2 Purposes of processing in connection with customer communication
- Provision, administration and realisation of customer communication by post and via electronic communications media;
8. Whom do we pass your personal data on to?
We may pass your personal data on if we regard this as necessary to comply with the applicable laws and regulations, for court proceedings, if required to do so by the competent courts and authorities, or under other legal obligations, in order to protect and defend our rights and/or our property.
9. How do we use cookies?
We use what are known as cookies on our websites. These are small files which are stored on your computer or mobile device when you use our websites. We would also like to provide you with comprehensive information about our use of cookies.
9.1 Why do we use cookies?
The cookies that we use serve to ensure that our website function properly – such as shopping basket functionality.
9.2 Which cookies do we use?
Most of the cookies we use are automatically deleted from your computer or mobile device after your browser session has ended (so-called session cookies). For example, we use encrypted session cookies to store your regional and language defaults and your shopping basket in a web session. By using this website, you accept the use of cookies for this purpose.
10. How do we use log files?
Every time you access our websites, certain usage data are transmitted to us by your Internet browser for technical reasons, and stored in protocol files, known as log files. The usage data in question are the following: the date and time our website is called up; the name of the website called up; the IP address of your computer or mobile device; the address of the website from which you accessed our website; the volume of data transferred and the name and version of your browser.
Analysis of the log files helps us to further improve our Internet products and make them more user friendly, to find and remove errors more quickly, and to control server capacities. Using log files, we can, for instance, determine the time when the use of our Internet products is particularly popular and make appropriate data volumes available to guarantee you optimum usage.
11. Does LE CADRATIN transfer my data outside the European Union?
Data collected within the scope of using the Website is hosted by OVHcloud, 2 rue Kellermann - 59100 Roubaix - France, on servers that are located in Paris, within the European Union.
- Émetteur national, Route de Peyres-Possens 29 1062 Sottens
- +41 (0)21 921 50 58
- info@lecadratin.ch
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